Refund Request Letter

Use this refund request letter template to ask for a refund clearly and professionally.

Free templateCopy-readyPrintable
CategoryBusiness Reading time1 minute Last updatedJune 2026

This template is for general informational use and should be customized for your situation. It is not legal, financial, employment, housing, or school advice.

[Date]

[Your Name]
[Your Address]
[City, State, ZIP Code]

Dear [Recipient],

I am requesting a refund for [Product or Service] purchased on [Date].

The reason for the request is [Reason for Refund]. I have included any details or documentation that may help with your review.

Please let me know what else is needed to process the refund.

Sincerely,
[Your Name]

What is a refund request letter?

A refund request letter is a written message used to communicate a specific request, notice, explanation, or response. The goal is to be clear, respectful, and easy to understand.

When should you use it?

  • Requesting a resolution
  • Documenting a business issue
  • Following up professionally

Tips for writing this letter

  • State the issue clearly.
  • Include relevant dates, order numbers, or account details.
  • Ask for a specific next step or response.

Frequently asked questions

Can I edit this template?

Yes. Select Edit Letter to customize the plain-text draft before copying or printing.

Should I keep it short?

In most cases, yes. A clear, respectful message is usually better than a long explanation.

Can I send it by email?

Usually yes, unless the recipient specifically requires a printed, mailed, or signed copy.